Frequently Asked Questions

Everything you need to know about your Sprayground gear.

How long will it take for my order to ship?

Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international delivery times vary by destination.

What is your return policy?

We accept returns on unused items in their original packaging with tags still attached within 30 days of purchase. Please note that limited edition drops may have specific final sale conditions.

Are Sprayground backpacks waterproof?

Most of our backpacks are made from durable, water-resistant vegan leather and fabrics designed to withstand the elements, though they are not fully submersible.

How can I verify if my bag is authentic?

Every authentic Sprayground product features a unique interior label and high-quality hardware. To ensure authenticity, only purchase directly from our website or authorized global retailers.

Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and import duties are calculated at checkout based on your specific location and the weight of your order.

How should I clean my Sprayground bag?

We recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or tumble dry, as this can damage the structural integrity and custom graphics of the bag.